ninedresses.com is headquartered in Beijing, China. We always have professional customer representatives to answer your questions as soon as possible. We will do everything possible to satisfy our customers. If you have any problems, comments or suggestions, you can contact us in the following ways.
1, Email: firstname.lastname@example.org
2, You can also start a LIVE HELP which you will find on the top right corner of every page to ask our sales representatives for help. If LIVE HELP is not available, you will be led to an online form to submit a message. Our customer representatives will reply you in the first time by the email you provide.
3, For questions regarding order status and other after-sales support, click "Sign In or Register" button on the top right area of every page and enter into "My Orders" page. "Message" page can be found after clicking "View Order", you can request help by submitting a message ticket. We will normally respond to all messages within 1 working day. Please note that this way can be used only after the order is placed.